Rental Contract

St. John Solutions, LLC, event rental Terms, Conditions and Rental Contract

Reserving Equipment: Quotes and proposals do not guarantee availability of rental equipment. Equipment and items will be reserved only upon receipt of a valid credit card, a signed rental contract, and a 25% NON-REFUNDABLE deposit by credit card or 50% deposit required for orders over $2000.00. All reserved equipment is subject to a 50% cancellation fee up to 7 days before event. Equipment cancelled less than 7 days from event will be charged full rental price.

Rental Terms & Conditions: Submitting the payment request for the rental items associated with the attached pricing constitutes agreement to these rental terms and conditions. You are responsible for reading the entire terms and conditions. The following conditions and its terms will set forth an agreement between St. John Solutions, LLC (provider), and Event Host/client (Client), for item displayed on invoice and any other rentals stated in the Notes area. These written terms and conditions set forth the full, written intention of the host/client. Signature on this form/terms and conditions constitutes agreement to this document. Secondly this form grants St. John Solutions, LLC, to charge the Client's credit card for any damages that my occur during the rental period.

Failure to return goods by specified date constitutes theft and will result in criminal charges.
The Client will pay for any damages to the rented equipment incurred during the rental period, or while in the Client's possession.
Should any equipment associated with the contract go missing, or is stolen, the Client agrees to be charged with the value of the equipment as stated on this rental contract.
The Client will advise of any change of address or telephone number that may occur while in possession of the above listed goods.
All rental charges are to be paid 7 days in advance to your event date or delivery/pickup date to St. John Solution, LLC, by credit card.
Rental equipment is not covered by St. John Solutions, LLC insurance. The Client assumes all financial responsibilities for the equipment listed above.
The Client will pay all overdue charges for any and all equipment returned after the due date.
The Client will pay any fees incurred by the owner in the event of repossessing the items or collecting the rentals due.
A 25% non-refundable deposit (50% for orders over $2,000) is required to confirm a rental reservation with the balance due by pickup.
Picture ID and credit card with matching name is required to be submitted and kept on file for all clients during the rental period.
Upon delivery or pickup the client agrees that all of the rentals are in satisfactory condition. If the client wants to notice some damage upon renting, they must do so before the items have either left our facility or when our staff is present for delivery/setup.
Once the rentals are returned on time and undamaged, we will no longer keep your credit card on file.

Delivery/Pickup Service: All fees are based on tailgate delivery and charged by geographic location. Additional delivery charges will occur for 2nd floor or higher delivery locations, excessive distance for loading and unloading trucks, specific delivery and pickup times, and after-hours delivery and pickup. Delivery fees quote may change after site inspection.

All items will be delivered and picked up at a designated location. The client should be available to count all items upon delivery and pickup, otherwise, the counts will be considered accurate. Orders are typically delivered 1-3 days in advance of your event while pickups occur 1-2 days following your event. Responsibility for equipment remains with the client from the time of delivery to the time of pickup. Please be sure all equipment is secured when not in use and protected from the weather.

Weather: Client understands that tents are temporary structures designed to provide limited protection from weather conditions, primarily sun and rain; however there may be situations, particularly those involving strong winds and lightning, in which tents will not provide protection and may even be damaged or blown over. Evacuation of tents to avoid possible injury is recommended when severe weather threatens the area where the tent is erected. People must leave the tents and not seek shelter in tents during such conditions.

Because it may be difficult to determine if the weather is severe enough to necessitate evacuation, it is best to err on the side of caution. In other words, if in doubt, evacuate.

Cleanup/Preparation For Pickup: All floral arrangements, trash, and decorations of any kind should be removed from tent before scheduled pickup time. Client assumes responsibility for all damages caused by decorations. Please be aware that some decorations can cause a permanent stain on the tent, linen, and other rental items. Please ask if you are unsure to avoid the cost of damages. Decorations must not affect the structural integrity of the tent. All chairs and tables should be stacked as delivered.

All dishes, glassware and cooking equipment should be returned to proper rack or container and assembled at a single location for pickup. Dishes, glassware, and flatware must be well rinsed, and food- and particle-free.

Linen: Please be aware that fabric variations due to washing, normal use, and dye lot differences are part of the unique character of rental linens. Linens should be returned food and particle-free and be shaken out and put into laundry bags provided. Linens that are returned with burns, holes, tears, or are permanently stained due to negligence will be billed at replacement cost.

Additional charges may apply if:

The site is not ready or accessible when the crew arrives.
The tent and rented equipment is not ready for prearranged pickup.
Delivery or pickup is from any location other than ground level (upstairs or downstairs).
All chairs and tables are not stacked and bagged as delivered for pickup.
Food service items are not rinsed food-free.
All additional equipment is left dirty.
Customer requires pickups before or after normal business hours.

Rental Protection Plan: A 10% damage protection charge will automatically be added to your contract (unless declined). Damage protection will cover the first $150.00 of broken or damaged equipment and 50% of any additional damage or breakage. The remaining 50% will be the customer’s responsibility. If the damage protection is declined, the customer is responsible of the full cost of replacement, and/or fixing of the equipment. The Damage Protection option is not insurance and does not cover the following:

• Rental items not returned;

• Theft

• Damage resulting from vandalism

• Damage resulting from failure to secure rental items during transport, overloading, or exceeding the rated capacity of the rental items;

• Damage to motors or other electronic appliances or devices caused by artificial current;

• Any damage resulting from overturning;

• Any damage resulting from the use of the rental items in violation of any provision of this agreement of violation of the law, ordinance, or regulation;

• Any damage due to weather;

Late Fees: The Renter agrees to return all rented equipment by the specified date and time on this contract. If the Renter fails to do so, they will be charged a late fee of 25% of the order total per day for the first 4 days and after 4 days will be considered lost or stolen.

Example of Lost and Stolen Charges:

10x20 Tent - ~$500
Linens/Table Cloth - ~$15-$25
6ft Table - $80
White Resin Chair - ~$35

Additionally, if any late items are set to be rented to another customer inside the late period, the client will be charged extra fees for causing inconvenience and loss of revenue to St. John Solutions, LLC.

Be sure all equipment is returned according to these TERMS AND CONDITIONS. The client is solely responsible for any additional charges incurred as a result of failure to meet these conditions. All collection fees, attorney fees, court costs, or any expense involved in the collection of rental charges will be the non-prevailing party's responsibility.